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Struggling To Understand Cultural Differences?

There's no denying that globalization and increased immigration are bringing people from all over the world together.


Are you working in a culturally diverse organization? 


Are you overwhelmed with misunderstandings and miscommunications?


 Do you feel like you are constantly walking on eggshells? 


Are you afraid you will say the wrong thing or unintentionally offend someone, which could cost you a client, a colleague, or even your company's reputation?

The problem is, no one is teaching you how to work successfully across these cultural differences. 

Mastering Cultural Differences, The Global Academy is designed precisely to help you recognize the cultural differences impacting your organization so you can work more effectively across those differences.

The Global Academy online training will give you the peace of mind that you won't unintentionally offend someone because you will have the knowledge and skills you need to work well with a culturally diverse team.


Are YOU READY to get started?

If you are ready to have more productive interactions with your culturally diverse colleagues, clients, or employees, then Mastering Cultural Differences, The Global Academy is for YOU!


 As someone who immigrated to this country, I remember making a lot of mistakes.

No one told me that I needed to adopt a new cultural orientation to be successful here. The reality is that cultural differences matter! 

And that is why I have spent over 20 years researching and teaching about cultural differences impacting the global workplace.


Mastering Cultural Differences 

The Global Academy

The Global Academy online training will help you understand the cultural differences in your organization. You’ll learn how to:

  • Expand your worldview so you can see situations from multiple perspectives.

  • Recognize cultural differences and when they are behind someone's behavior.

  • Use your knowledge and skills to work well with a culturally diverse team.

  • And much, much more!

What's Included In The Training: 


Understanding Culture And How It Influences Our Behavior

  • Learn what culture is and how it influences our behavior.
  • Understand the difference between surface culture and deep culture.
  • Recognize the need for learning about cultural differences.

You’ll finish this training with an understanding on how culture impacts our behavior.


Cultural Differences Impacting Today's Global Organizations

  • Learn the difference between individualism/me-first and collectivism/group-first individuals.
  • Understand different aspects of high and low power distance societies and their impact on the organization.
  • Recognize how groups vary in their tolerance for change and what this means for organizations.

You’ll finish this training understanding how cultural differences can impact different aspects of the organization such as interviews, talent recognition, performance evaluation, leadership style, decision making, meeting behavior and much, much, more.


Differences In Communication Styles

  • Understand how culture impacts the communication process.
  • Learn the difference between direct and indirect communicators.
  • Recognize the role of context in the communication process. 

You’ll finish this training with an understanding of different communication styles as well as specific tips for communicating across differences.


Differences In Nonverbal Communication

  • Recognize how different groups view and use time.
  • Identify variations in eye contact.
  • Become familiar with different greeting behaviors.
  • Learn different ways groups use personal space.

You’ll finish this training with an understanding of the significance of nonverbal behavior in the communication process, especially when communicating across cultures.


Understanding What You Need To Work Effectively Across Differences

  • Identify the steps you need to take to develop your cultural competence skills.
  • Learn about the Developmental Model of Intercultural Sensitivity and its six stages.
  • Understand the steps to creating a truly inclusive organization.

You’ll finish this training understanding how to modify your behavior so you can work more effectively with your culturally diverse clients and colleagues.

This Training Is For You If...

  • You are a CEO or HR Executive charged with creating and inclusive organization.
  • You are a Global Talent and LD Personnel interested in bringing learning opportunities into your multicultural organization.
  • You are a supervisor working with a global workforce.
  • You are an employee interested in working better with your international co-workers.
  • You are doing business with culturally diverse clients and customers.
  • You are ready to put and end to all the frustrations, misunderstandings and miscommunications that can happen in a culturally diverse organization.


Mastering Cultural Differences

The Global Academy

Individual Enrollment



Enrollment for Organizations

Contact us about group packages for your organization.